Mustafa.
ende

Kenntnisse

Agentforce und KI führen. Revenue Cloud ist das Fundament, auf dem sie laufen.

KI & Agentische Delivery

  • Agentforce (ReAct planner, custom @InvocableMethod actions, grounding)
  • Model Context Protocol (Salesforce Hosted MCP Servers, McpServerDefinition)
  • Agentic delivery / loop engineering (verifier-driven org builds)
  • Data 360 / Data Cloud (Query API, SQL Calculated Insights)
  • Einstein Models API (aiplatform.ModelsAPI)
  • Einstein Prompt Templates (ConnectApi.EinsteinLLM)
  • Einstein Trust Layer (grounding, PII masking, audit)
  • AI cost governance (Flex Credits, mock-first testing)

Agenten-Sicherheit

  • Agent evaluation & red-teaming (adversarial corpora, pre-registered)
  • Deterministic verifiers (trace + canary; the LLM never decides pass/fail)
  • Static agent-config analysis (reachability, routing, guardrails, threat→control coverage)
  • Execution-semantics analysis (USER_MODE / apiVersion precedence, Flow run modes, trigger cascades)
  • EU AI Act Article 26 evidence packs (Dokument × Praxis, mechanical from traces)
  • Runtime-oracle validation (the org is the judge; SFGE differential)
  • Pre-install readiness scoring (Agent Readiness Index; evidence tiers Measured→Projected)
  • Runtime root-cause analysis (change-stream correlation, evidence grades A–E, κ-gated LLM scoring)
  • Prompt-injection hardening (the LLM never touches money)
  • Jailbreak-resistant design (consent as an expiring token, enforced in code)
  • GDPR / PII data classification (ComplianceGroup) · k-anonymity
  • AppExchange Security Review (PMD-clean, FLS/CRUD, OWASP-hardened)

Revenue Cloud

  • Salesforce CPQ (CPQ Admin certified)
  • Industries CPQ (Industries CPQ Developer certified)
  • Revenue Lifecycle Management (RLM)
  • Contract Lifecycle Management (CLM)
  • Salesforce Billing (basics)
  • Quote-to-Cash architecture
  • Subscription & usage-based pricing

Salesforce-Plattform

  • Apex (PD II certified)
  • Lightning Web Components
  • Aura Components
  • SOQL / SOSL
  • Flow Builder
  • Validation Rules
  • Platform Events
  • Async Apex (Queueable, Batch, Schedulable)
  • Trigger frameworks (Kevin O'Hara)
  • Visualforce

Branchenlösungen

  • OmniStudio (Consultant + Developer certified)
  • FlexCards & OmniScripts
  • DataRaptors & Integration Procedures
  • Energy & Utilities data model (HanseWatt)

Integrationen

  • REST APIs
  • SOAP APIs
  • Named Credentials
  • External Services
  • Platform Events
  • Webhooks (HMAC-SHA256 verification)
  • MuleSoft Anypoint (intermediate)
  • SAP S/4HANA (active project)
  • OpenAPI 3.0

Salesforce-Werkzeuge

  • Salesforce DX (sfdx)
  • VS Code + SF Extensions
  • Scratch Orgs
  • Workbench
  • Data Loader
  • Postman
  • Schema Builder

DevOps

  • Git / GitHub
  • GitHub Actions
  • CI/CD pipelines
  • Salesforce DevOps Center (basics)
  • Copado (basics)

Web-Stack

  • JavaScript (ES6+)
  • TypeScript (basics)
  • HTML
  • CSS

Sprachen

  • Turkish (native)
  • English (fluent)
  • German (B1 — certified, working toward B2)